Prior to attending your appointment scheduled at Opal Therapeutics Clinic we would like to make you aware of the COVID-19 safety updates that have taken place over the past few weeks:

  1. Before attending your appointment, please complete the COVID-19 Self Assessment Test found either through the online booking system called Jane or at https://ca.thrive.health/covid19/en. If the test recommends that you be tested, or that you self isolate, please inform the clinic and  cancel your appointment. No services will be preformed on anyone who has one of the symptoms of COVID-19
  2. If you feel in any way unwell, if you have a sickness of any kind, you must cancel your appointment. No services will be preformed on those who are sick or feeling unwell.
  3. Please arrive no more than 5 minutes before the expected appointment time. If you arrive before this time, please remain in your vehicle until 5 minutes before your appointment time.  This is to help us keep our waiting area from exceeding its maximum recommended capacity.
  4. Where possible please be prepared to pay by contactless methods (e.g. tap, or eTransfer) if not set up for direct billing through the online booking system called Jane.
  5. Upon entrance into the clinic, please use the hand sanitizer by the door. Wearing a mask is the patients option, if you do not have a mask one will be provided for you. The therapists will be wearing masks.
  6. Your therapist will do a screening questionnaire with you at the start of your appointment and you may be asked to have your temperature taken. Please be advised that having an elevated body temperature will mean that you will be unable to be treated, as a fever is now an absolute contraindication for massage therapy and manual osteopathic therapy.  No services will be preformed on those who present with a fever.
  7. The Therapist will have a health disclosure document, which you will need to sign, saying that they have informed you of their relevant health conditions and that you wish to proceed with treatment.
  8. All of the Personal Protective Equipment requirements are to protect both you, your therapist and society in general from the potential spread of COVID 19.
  9. These measures will be in place until COVID-19 disappears, an effective vaccine has been discovered or, or an effective treatment is discovered, AND governments reduce the requirements for the use of PPE.

If you have any questions or concerns, please reach out to the people at

Opal Therapeutics for assistance.

We would like to share our appreciation by offering Gift Cards for each new referral!

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